By using our service, you agreed to the terms outlined in this Privacy Policy

Privacy Policy


**Privacy Policy**

Effective Date December 2024 

This Privacy Policy explains how Text to Video collects and protects your personal data when you visit our website. By using our service, you agree to the terms outlined in this Privacy Policy.

**Information we collect:**

We collect various types of personal data, including:

- **Identity data:** Such as your name, date of birth, and gender.
- **Contact data:** Including your email address and phone number.
- **Financial data:** Such as bank account and payment card details.
- **Technical data:** Including IP address, browser type, and operating system.
- **Profile data:** Such as username, preferences, and feedback.
- **Usage data:** Information about how you interact with our tool.



**How we use your Personal data:**

We use your personal data for various purposes, including:

- Providing our services and processing orders.
- Managing customer relationships and communication.
- Administering and improving our website.
- Delivering relevant content and advertising.
- Conducting data analytics and research.
- Making suggestions and recommendations.

**Disclosure of your personal data:**

We may share your personal data with:

- Third-party service providers.
- Business partners and affiliates.
- Legal authorities if required by law.

**Data Security:**

We implement security measures to prevent unauthorized access, use, or disclosure of your personal data. We also regularly monitor for potential security breaches.

**Data retention:**

We retain your personal data only for as long as necessary to fulfill the purpose outlined in this Privacy Policy or as required by law.

**Your Rights:**

You have certain rights regarding your personal data, including the right to access, correct, or delete your data.

**Contact us:**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Email: elya@texttovideo.bot  
- Address: 444 Alaska Avenue Suite #AOI788, Torrance, CA 90503

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.


At Text to Video, we stand behind the quality of our services and want you to be completely satisfied with your purchase.

Refund Policy



At Text to Video, we stand behind the quality of our services and want you to be completely satisfied with your purchase, if you are not entirely satisfied with your purchase, we're here to help.

**Refund Eligibility:**

We offer refunds on purchases made directly through our platform. To be eligible for a refund, your request must meet the following criteria:

- **No Violation of Terms:** Your use of our platform must not violate our Terms of Service or any applicable laws.
  
- **Genuine Concerns:** Refunds are granted for genuine concerns and issues with our services. We reserve the right to decline refund requests that we believe are not made in good faith.

**How to Request a Refund:**

To request a refund, please contact our customer support team at [elya@texttovideo.bot](mailto:elya@texttovideo.bot) with the subject line “Refund Request.” In your email, please provide the following information:

- Your Full Name.
- Email Address Associated with your Text to Video account.
- Date of Purchase.
- Reason for the refund request.

Our team will review your request and respond to you promptly regarding the status of your refund.

**Refund Process:**

Once your refund request is approved, we will process the refund to the original method of payment within a reasonable timeframe. Please note that depending on your payment provider, it may take some time for the refund to reflect in your account.

**Contact Us:**

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at [elya@texttovideo.bot](mailto:elya@texttovideo.bot). We’re here to assist you and ensure your experience with Text to Video is exceptional.

Thank you for choosing Text to Video. We appreciate your trust in our services.
  

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