ToltRefund Policy

Refund Policy

At Text to Video, we stand behind the quality of our services and want you to be completely satisfied with your purchase, if you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility:

We offer refunds on purchases made directly through our platform. To be eligible for a refund, your request must meet the following criteria:

  • No Violation of Terms: Your use of our platform must not violate our Terms of Service or any applicable laws.

  • Genuine Concerns: Refunds are granted for genuine concerns and issues with our services. We reserve the right to decline refund requests that we believe are not made in good faith.

How to Request a Refund:

To request a refund, please contact our customer support team at elya@texttovideo.bot with the subject line “Refund Request.” In your email, please provide the following information:

  • Your Full Name.
  • Email Address Associated with your Text to Video account.
  • Date of Purchase.
  • Reason for the refund request.

Our team will review your request and respond to you promptly regarding the status of your refund.

Refund Process:

Once your refund request is approved, we will process the refund to the original method of payment within a reasonable timeframe. Please note that depending on your payment provider, it may take some time for the refund to reflect in your account.

Contact Us:

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at elya@texttovideo.bot. We’re here to assist you and ensure your experience with Text to Video is exceptional.

Thank you for choosing Text to Video. We appreciate your trust in our services.